The Rose Boutique trades as Leading The Way. All Payments must be made payable to Leading The Way.
All goods that are supplied on a hire basis remain the property of The Rose Boutique at all times.
The client is the person named on the booking form who will be buying or hiring from The Rose Boutique. The client takes full responsibility for the goods under these terms and conditions for the entire period that the items are on hire. Which covers as soon as they leave or are collected from The Rose Boutique and until they are collected or delivered back to The Rose Boutique.
The hire period is 48 hours before and 48 hours after the event (5 Days total) This can be extended at The Rose Boutiques discretion for which a charge may be levied. If items are required back the day after the event, you will be made aware of this when placing your order.
A 50% non-refundable deposit will be required to secure a booking. Until the booking form (signed by the client) and deposit is received back to the The Rose Boutique, then no booking will be deemed to have been made. The balance is payable in full 1 calendar month before the event date. If a booking is cancelled more than 1 month in advance then no more is payable, if a booking is cancelled within 1 month then the full remaining balance is payable – These monies can be used against a future booking within 12 months if the event is only postponed (subject to available dates). Bookings within 1 month must be paid in full at time of booking.
The Rose Boutique will provide a cost of delivery/collection based on a round trip mileage to/from the delivery destination specified by the client. The mileage cost is 50p per mile. This cost is for delivery by The Rose Boutique in their own vehicles and not an outsourced courier. Should the client choose to organise their own transport, the client must be aware glassware collected or delivered back by an independent courier is not insured or covered by any courier company, so please organise collection and delivery in person or arrange for The Rose Boutique to deliver and collect. Individual items that cost £20.00 each or more to hire must be set up at the venue by The Rose Boutique. Any items under £20.00 each can be collected and set up by the client if they wish.
The client shall be solely responsible for the hired goods not the reception/event venue/hotel/florist or any other third party to whom shall take possession of the hire goods. The client shall be alone responsible for ensuring the hired goods are kept in good order from the time of collection/delivery until back into the possession of the The Rose Boutique. Therefore agreement of a good provision of storage must be made and organised directly with any third party involved for any hired goods if you are leaving them at the venue prior to our collection or your own return delivery on the agreed date. The returns form must be filled in and signed and all goods packaged in the boxes provided ready for collection/return.
The client will pay for any non-returns, damaged goods or breakages to the The Rose Boutique at full retail value. Details of the retail value of hired goods can be listed and given at request at the time of booking for the clients own information. The Rose Boutique will ask for £50 deposit on orders under £100, £100 deposit on orders over £100 and £150 deposit on orders over £200. This will then be paid back to the client once all items have been returned or collected to The Rose Boutique and once all items have been checked.
The Rose Boutique shall not be responsible for injury or damage to persons or property howsoever sustained arising from any goods hired from The Rose Boutique.
Additional items can be added to any order up to a week before the event. This is subject to flower and materials availability. Items can only be deducted from an order anytime up to a month before the event.